Borda Productions Presents

Kansas City | 12.31.15

Kansas City | 12.31.15

FAQ

FAQ

Ticket Sales: 877.987.6487

Questions about events or orders?
Email: customersupport@ticketfly.com
Phone: 877.4.FLY.TIX (877.435.9849)
Online Support: Help Desk
Twitter: @FlySupport

Customer Service Hours
Monday – Saturday: 7AM-6PM PST
Sunday: 10AM-6PM PST

My CC keeps getting declined?

You must enter in the exact address that is on file with your CC company. Please contact your CC company to obtain your address on file.

What is your contact information?

Please email us at comments@bordaproductions.com
Email us for the quickest response – Check your spam mail for tickets
ALL SALES ARE FINAL – NO REFUNDS FOR ANY REASON

Where to stay:

The official ‘White Party’ hotel is at the Sheraton Crown Center or Marriot’s Fairfield Inn. The Sheraton is a AAA four-diamond hotel located less than 2 miles from the event and Fairfield Inn Kansas City/Union Hill is also less than 2 miles from The White Party. For extremely discounted rates off regular room rate see the special link HERE to book your room. We also offer round trip shuttle service. Tickets for the shuttle are available on the ‘buy tickets link’.

Are there any seats to sit in if I do not purchase a table?

YES.

​Will there be security at the event?

Yes we have staffed an entire security team including 5 off duty police officers to ensure the safety of all our guests.

What are the age restrictions?

Strictly enforced. 21+

What is the dress code?

All white attire only. Your outfit at a minimum must be a white top. Dress to impress!

​Will there be cabs/limo’s available?

Yes, we have notified major cab companies about the event. It is advised to plan ahead for transportation. Consider staying at the official NYE party hotel, 4 star Sheraton Crown Center, and utilize our shuttle service.

​Is there a coat check?

Yes, a coat check will be provided for $4 each article of clothing or item.

​Will there be food?

No.

​Is there a group rate?

YES, for groups of 6+

​What does the open bar include?

Unlimited premium liquor, beer and wine for 5 hours plus midnight champagne toast.

​Where can I get tickets?

This year the only way to purchase tickets is directly through our website. We do not advise purchasing tickets from third parties or any other website as they may be counterfeit. ALL tickets will be scanned in order to enter.

​Can I bring in outside food or drink?

No food or drink in any form may be brought in. This includes water.

​Is there a smoking area?

Yes, outside

​Can I leave the event and re-enter?

Yes, but make sure to keep your wrist band on at all times.

​If I put my wristband on too tight or too loose or if I lose it can I get another one?

No, due to fraud and official capacity counts no additional wristbands will be given out. Make sure to put your wristband on correctly and comfortably.

If I put my wristband on too tight or too loose or if I lose it can I get another one?

No, due to fraud and official capacity counts no additional wristbands will be given out.  Make sure to put your wristband on correctly and comfortably.

​Who should I contact during the event if I have an issue or problem?

Please notify the nearest security officer, police officer or management staff.

​Can I wear hats or boots?

NO BOOTS – NO HATS unless they are WHITE ONLY.

​Can I wear jeans?

Yes, but they must be accompanied by a white top.

​When is last call and when is the party over? When do the doors open?

Last call is at 1am and the party ends at 1:30am. Doors are at 8pm.